Support Hours

Our Customer Support Representatives and Application Engineers are available
to assist you Monday - Friday from 8:00 a.m. to 5:30 p.m. (EST).

Contact Us

860-482-1010 #1 or 877-396-2988
   
Technical Support
Equipment Support
Order Info
North America Partners
International Partners

Technical Support

Adhesive selection, process development, and product validation are critical to the success of any manufacturing process. Dymax is dedicated to helping you find the correct adhesive and appropriate dispensing and curing equipment for your application. Our team of Application Engineers is available to assist you with product and process design, testing, evaluation, and pre-production trials. The Application Engineering lab can perform comprehensive bonding studies for manufacturers who are contemplating assembly with light curable adhesives. Laboratory testing is performed using the manufacturer’s actual components on material samples. A summary report is returned to the manufacturer, along with bonded components for final evaluation.

Technical Support Request
For bonding/coating application assistance call (860) 482-1010.		 Adhesive Samples Request
 Request Adhesive Samples
Consultation Request Consultation Request
Equipment Try-and-Buy Program
Evaluate a light curing and dispensing systems in your lab or plant free of charge
Request a Quote
Request a Quote
Dymax adhesive testing capabilities include:
  • Adhesive Recommendation
  • Test Reports
  • Parts Assembly
  • Cure Time Recommendation
  • Light Transmittance
  • Biocompatibility Testing (NAMSA)
  • Heat Aging
  • Thermal Cycling
  • Tensile/Shear Testing
  • Elongation at Break Testing
  • Modulus Testing
  • Humidity Aging
  • Water Absorption Testing

UV/Visible Light-Curing Equipment and Dispensing System Support

Email: equipmentservices@dymax.com & customersupport@dymax.com to request RMA (return merchandise authorization)

Equipment Technical Assistance:
Phone: 860-482-1010
Fax: 860-626-7693
OR, complete our Equipment Repair, Service, and Calibration Form

Order Info

Our Customer Support Representatives are available to assist you with anything order related Monday – Friday from 8:00 a.m. to 5:30 p.m. (EST).
   
Call, Fax, or Email Customer Support at: Phone: Main: 860-482-1010
Toll Free: 877-396-2988
Toll Free: 877-396-2963
Fax: 1-800-482-1012
Email: customersupport@dymax.com

Dymax Conditions of Sale

Dymax Authorized North America Sales Managers
& Application Engineers

We want to help you get the information you need as quickly as possible.

We've included the following representatives appropriate for your territory:

»Regional/Territory Manager (RS/TSM)
»Application Engineer (AE) - for application assistance
»Customer Support Representative (CSR) - for placing or questions pertaining to orders

»To request a SDS click here
»To request a PDS click here

Dymax Authorized International Sales Partners

We want to help you get the information you need as quickly as possible. Dymax Corporation distributes world wide. Select a country below to find a sales partner.

Australia
Austria
Belguim
Brazil
Caribbean Region
Central America Region
Chile
China
Croatia
Czech Republic
Denmark
Egypt
Estonia		 Europe
Finland
France
Germany
Hong Kong
India
Indonesia
Ireland
Israel
Italy
Japan		 Korea
Latvia
Lithuania
Luxembourg
Malaysia
Netherlands
Singapore
Slovakia
South Africa
Spain
Sweden		 Switzerland
Taiwan
Thailand
Turkey
United Kingdom
Vietnam
New Zealand
Norway
Philippines
Poland
Portugal

Europe Sales Partners

Contact Dymax Europe GmbH directly for technical support and information about the Sales Partner closest to your location:

Dymax Europe GmbH
Kasteler Strasse 45, Building G 359
65203 Wiesbaden, Germany
Phone: +49 (0) 611.962.7900
Fax: +49 (0) 611.962.9440
E-mail: info_de@dymax.com
www.dymax.de

United Kingdom

Intertronics
Unit 17, Station Field Industrial Estate
Banbury Road, KIDLINGTON, Oxfordshire
OX5 1JD, ENGLAND
Phone: +44 (0)1865 842842
Email: info@intertronics.co.uk
Ellsworth Adhesives
Unit 2a, Langlands Avenue
Kelvin South Business Park
East Kilbride, G75 0YG, Scotland
Phone: +44 (0) 1355 231 122
Email: infoeurope@ellsworth.com
 

Asia Sales Offices

Dymax UV Adhesives & Equipment (Shenzhen) Co. Ltd
Room 617 & 618,
South Tower, Cangsong Building,
Terra 6th Road, Futian District,
Shenzhen, 518040 China
Phone: +86.755.83485759
Fax: +86.755.83485760
E-mail: dymaxasia@dymax.com
Dymax UV Adhesives & Equipment (Shanghai) Co. Ltd
A6-3, 688 Qiushi Road,
Jinshan District,
Shanghai, China 201512
Phone: +86.21.37285759
Fax: +86.21.37285760
E-mail: dymaxasia@dymax.com
Dymax Asia (H.K.) Ltd
Flat B, 9/F, Yeung Yiu Chung (No.8) Ind. Bldg.
No. 20 Wang Hoi Road, Kowloon Bay,
Kowloon, Hong Kong
Phone: +852.2460.7038
Fax: +852.2460.7017
E-mail: dymaxasia@dymax.com

Dymax Asia Pacific Pte. Ltd.
Block 5008 (East Wing), Ang Mo Kio Ave. 5,
#05-03, TECHplace II, Singapore 569874
Phone: +65 67522887
Fax: +65 67522813
E-mail: info_ap@dymax.com
Dymax Korea LLC
#506, U'space2 A-dong, 670, Daewangpangyo-ro,
Bundang-gu, Seongnam-si, Gyeonggi-do, Korea
Phone: 82.2.784.3434
Fax: 82.31.739.8399
E-mail: info_kr@dymax.com
  

Additional Sales Partners

 
Australia
UV Pacific Unit 3, 3 Tooronga Ave.
Edwardstown 5039, South Australia
Phone: 61-8-8277-9721
Fax: 61-8-8277-9739
E-Mail:  sales@uvpacific.com
Ellsworth Adhesives Australia 3/65 Moore Road Reynella
Adelaide, South Australia 5161
Phone: 61-8-8321-9346
Fax: 61-8-8321-9382
E-Mail:  info@ellsworth.com.au
Brazil
Ellsworth Latin America Adesivos Av.Guido Caloi
1985 Galapao 14, Sao Paulo, Brazil 050802-140
Phone: 55(11)5518-0171
Fax: 55(11)5518-0172
E-Mail: mdias@ellsworth.com
Caribbean Region
Alenica Technologies Inc. De La constitucion Avenue
No. 530, San Juan, Puerto Rico, 00901
Phone: 787-289-7825
E-Fax: 1-800-886-8067
E-Mail: jo_lopez@alenica.com & f_tarazona@alenica.com
Central America Region
Alenica Technologies Inc. P.O. Box 51-4030, Alajuela, Costa Rica
Phone: +506-8931-9898
Fax: + 506-2487-8346
E-Mail: mchinchilla@alenica.com
Chile
Divicen Ltda. 605 Carmen Street, Santiago - Chile
Phone: 562-222-7195
Fax: 562-222-0540
E-mail: ventas@divicen.cl
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China
Ellsworth Adhesives Asia - Hong Kong Unit 2505-6, 25th Floor, Prosperity Center 25 Chong Yip Street
Kwun Tong, Kowloon, Hong Kong
Phone: +852-2805-8333
Fax: +852-3012-1203
E-mail: info@ellsworth.com.hk
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India
Premium Metals & Components Pvt Ltd 27-28, Neelam Bata Road
Office Number 18-21
Nit Faridabad - 121001
Haryana, India
Phone:  91-129-4021763, 91-129-3262571
Fax:  91-129-2426382
E-mail: sales@pmcpvtltd.com
Ellsworth Adhesives India Pvt Ltd Unit No- 1002, 10TH Floor
Gopal Heights Netaji subhash Place
New Delhi 110034 India
Phone:  91-011-45566223-5
E-mail: info@ellsworth.in
Malaysia
Ellsworth Adhesives (M) Sdn. Bhd. 47, Jalan Tamborin 33/23 Shah Alam Technology Park, Section 33
Shah Alam, Selangor 404000, Malaysia
Phone:  +6 03 5122 4332
Fax:  +6 03 5122 1332
E-mail: info@ellsworth.com.my
New Zealand
UV Pacific Unit 3, 3 Tooronga Ave.
Edwardstown 5039
South Australia
Phone: 61-8-8277-9721
Fax: 61-8-8277-9739
E-Mail: sales@uvpacific.com
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Ellsworth Adhesives Thailand Ltd. 184/215, 31st Floor, Forum Tower
Rachadaphisek Rd.
Huaykwang, Bangkok 10310, Thailand
Phone:  +66 2645 2820
Fax:  +66 2645 2821
E-mail: info@ellsworth.co.th
Vietnam
Ellsworth Adhesives Vietnam 1st Floor, Central Park Tower, 208 Nguyen Trai Street
District 1, HCMC, Vietnam
Phone: +84-8-3926-0681
E-mail: info@ellsworth.com.vn
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